Privacy Policy

This is a translation provided for convenience. In case of discrepancies, the German version is legally binding.

Last updated: July 2026 – The Swiss Federal Act on Data Protection (DSG) applies.

1. Controller

The controller responsible for processing your personal data in connection with this online shop is:

sunnozy Koltman (sole proprietorship)
Owner: Alexander Koltman
Fluhmattstrasse 31, 5400 Baden, Switzerland
Email: info@sunnozy.ch

2. What data we process

We only process data that is necessary to run the shop and handle your order:

  • Order and customer data: name, address, email address, phone number if applicable, items ordered
  • Payment data: processed directly by the respective payment service provider; we do not receive complete card details
  • Shipping data: delivery address and shipment information
  • Customer account data: if you open an account (email, order history)
  • Technical data: IP address, device and browser information, log files – for the operation and security of the shop

3. Purposes of processing

Performance of the contract (order, payment, shipping, returns), customer communication, operating and securing the shop and – only if you sign up – sending the newsletter, which you can unsubscribe from at any time.

4. Recipients of data

  • Shopify: Our shop is operated by Shopify (Shopify International Ltd., Ireland, as processor; parent company Shopify Inc., Canada). Shopify hosts the shop, the checkout and the customer data.
  • Payment service providers: depending on the payment method chosen, e.g. Shopify Payments, credit/debit cards, TWINT or Klarna. They process your payment data under their own responsibility.
  • Shipping service provider: Swiss Post receives the name and delivery address for delivery purposes.
  • Communication: If you contact us via WhatsApp, the privacy policy of WhatsApp/Meta also applies. Using it is voluntary – you can always reach us by email as well.

5. Transfer of data abroad

As a result of using Shopify, data may be transferred to the EU (Ireland), Canada and the USA. The EU and Canada have an adequate level of data protection recognised by Switzerland. Transfers to the USA are made to companies certified under the Swiss–U.S. Data Privacy Framework (Shopify is certified), or are safeguarded by EU standard contractual clauses with Swiss adaptations.

6. Cookies

Our shop uses technically necessary cookies (e.g. for the shopping basket and login) as well as Shopify's own statistics functions. You can restrict or delete cookies in your browser at any time; the shop generally remains usable, but individual functions (e.g. the shopping basket) may then be restricted.

7. Retention

We only retain personal data for as long as is necessary for the purposes stated. Business records relating to orders (e.g. invoices) are retained for 10 years in accordance with our statutory obligation (Art. 958f OR, Swiss Code of Obligations).

8. Your rights

You have the right to information (Art. 25 DSG), to have your data handed over or transferred (Art. 28 DSG), to rectification (Art. 32 DSG) as well as to erasure and to object to processing. To exercise these rights, simply email us at info@sunnozy.ch. You can also contact the Federal Data Protection and Information Commissioner (EDÖB).

9. Data security

The connection to our shop is SSL/TLS-encrypted throughout. Shopify also applies extensive technical and organisational security measures.

10. Changes

We may amend this privacy policy as required. The version published here at any given time applies.