FAQ

What are the clothes made of?
100% cotton – soft, breathable and comfortable on delicate baby skin.

What's the best way to wash them?
We recommend a gentle cycle at 30 °C and air drying – that way the fabric and colours stay lovely for longer.

How do I find the right size?
Our Size Guide lists all sizes by age. If in doubt, go one size up – babies grow fast.

How much does shipping cost?
Within Switzerland it's CHF 5.90 per order, and shipping is free from CHF 50. To Germany we ship for CHF 5.50, free from CHF 50 (plus any import charges due on delivery). We always ship from Switzerland with Swiss Post.

How soon will my order arrive?
We usually pack orders within 1–2 working days; delivery within Switzerland then normally takes 2–3 working days. For Germany, allow 2–3 working days after dispatch. As soon as your parcel is on its way, you'll get a shipping confirmation by email.

How is my order packed?
Plastic-free: your items come wrapped in tissue paper and tied with paper string in a cardboard box – no plastic sleeve. All of the packaging can go in the paper recycling, and it makes a lovely gift straight out of the box. Find out more under Sustainability.

How can I pay?
With TWINT, Klarna, all major credit and debit cards and Shop Pay – all payments are SSL-encrypted and processed via Shopify.

Can I return items?
Yes, within 14 days of receipt – just let us know by email. Details under Returns; customers in Germany also have the statutory right of withdrawal (see Terms & Conditions).

Do the sets make good gifts?
Very much so – our sets are complete bundles, packed plastic-free and beautifully wrapped. A popular gift for a new arrival or a baby shower: New baby gifts.

Didn't find your question? Write to us – we usually reply within 1–2 working days.